ay66 Privacy Policy
Protecting your personal information is a top priority for ay66. This policy explains how we collect, use, and store data.
Policy Contents
Introduction — Building Trust
ay66 is an online gaming platform serving players in Myanmar. We take the privacy of every user and visitor seriously and handle all personal data with care and responsibility.
This Privacy Policy explains the types of personal data we collect when you use the ay66.win website or related services, how we use that data, who we share it with, and the steps we take to protect it.
By using ay66's services, you are considered to have accepted the terms set out in this policy. If you do not agree with any part of this policy, please stop using our services.
Types of Data We Collect
Information You Provide Directly
This includes data you give us when registering an account or playing—
- Name (including username / nickname)
- Email address
- Phone number (for deposit/withdrawal verification)
- Payment details (KBZPay, Wave Money, AYA Pay)
- National ID number or other personal identification required for verification
Technical Data Collected Automatically
When you visit the website, our servers record the following technical data—
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Site browsing history (log data)
- Cookies and tracking pixel data
- Session duration
Gaming History Data
The following data is stored to maintain responsible gaming standards and account security—
- Game history
- Betting amount records
- Deposit / withdrawal records
- Bonus / promotion amount records
Communication Data
We receive the following data when you contact us through customer service channels—
- Live chat conversation records
- Email correspondence records
- Account-related issue reports
- Feedback and reviews
How We Collect Data
ay66 collects personal data through the following methods—
- Directly provided: Collected when you register an account, log in, make deposits or withdrawals, or contact customer service.
- Automatically collected: Collected via cookies, local storage, and server logs when you visit the website.
- Activity records: Collected from gaming, payment, and bonus transactions.
- Third-party sources: Payment confirmation data is received from payment service providers KBZPay, Wave Money, and AYA Pay.
How We Use Collected Data
ay66 uses the personal data we collect only for the following purposes—
Service Operations
- Account registration and identity verification
- Processing and recording deposits/withdrawals
- Applying bonuses and promotions
- Providing customer support
Security and Compliance
- Fraud detection and prevention
- Anti-money laundering (AML) compliance
- Account security monitoring and maintenance
- Fair play monitoring and maintenance
Service Improvement
- Analysing data to improve the user experience
- Identifying and fixing technical issues
- Testing website changes
Communications and Notifications
- Sending promotions and bonus notifications (with your consent only)
- Sending important service-related notifications
- Sending account security alerts
Policy on Sharing with Third Parties
ay66 does not sell, rent, or transfer your personal data to third parties. However, it may be shared in limited circumstances as follows—
Payment Service Providers
Payment processors such as KBZPay, Wave Money, and AYA Pay handle only the data needed to process deposits and withdrawals. They handle that data in accordance with their own policies.
Technology Service Providers
Companies that provide server operations, cybersecurity, and software support handle only the data needed to maintain the service. We have data protection agreements in place with these companies.
Legal Requirements
Data may be disclosed if required by a lawful legal directive or court order. When this happens, we will make every effort to notify the user in advance to the extent permitted by law.
Cookies and Tracking Technology
The ay66 website uses cookies and similar tracking technologies. These technologies make browsing smoother and also support security checks.
Types of Cookies
- Essential Cookies: Used for site login, session management, and security. These cookies cannot be blocked — blocking them means we cannot guarantee the service will work properly.
- Functional Cookies: Store your preferences such as language selection and regional settings.
- Analytics Cookies: Used to understand browsing patterns and improve the service. These cookies can be blocked from your browser settings.
How to Control Cookies
You can delete or block cookies from your browser settings. However, if you block Essential Cookies, ay66 services may no longer work correctly.
Data Security Measures
SSL Encryption
TLS/SSL encryption is used for all data transmissions. You should see the 🔒 icon in your browser address bar.
Access Control
Personal data can only be accessed by authorised staff with the necessary permissions. All access is logged.
Data Backup and Recovery
Data is stored on secure servers and backed up to prevent data loss.
Password Protection
Account passwords are stored using hashing technology, so even our staff cannot view them.
Security Audits
The platform's security is regularly reviewed and preventive measures are taken.
Security Breaches
If a data breach occurs, we will make every effort to notify affected users as quickly as possible.
Data Retention Period
ay66 will retain personal data only for as long as necessary, and will delete or anonymise it when it is no longer needed—
- Active Account Data: Retained for the entire duration that the account remains open.
- Payment transaction records: Handled in accordance with financial regulatory requirements, but will be deleted once the required retention period has passed.
- Customer communication records: Retained for a period of time to maintain service quality and for legal protection purposes.
- Closed account data: After the required retention period following account closure, data will be deleted or anonymised.
To request data deletion, contact [email protected]. Data required for legal or business purposes may still be retained, but we will do our best to fulfil your request.
User Rights
ay66 respects your personal rights regarding your data. The following rights are covered under our policy—
Right to Access
You can request to see what personal data we hold about you.
Right to Correction
You can request corrections to any data that is inaccurate or incomplete.
Right to Deletion
You can request that your personal data be deleted, as long as no legal requirement prevents it.
Right to Restriction
You can request that we limit how your data is processed, and we will only retain it in restricted form.
Right to Data Portability
You can request a copy of your data in a readable format.
How to Submit a Request
If you wish to exercise any of these rights, send a complete request to [email protected].
Child Protection Policy
ay66 services are intended for adults aged 21+ only. We have no intention of providing services to anyone under the age of 21.
- We will not knowingly collect personal data from anyone under the age of 21.
- If we become aware that a minor is using our service, we will immediately close that account and delete the associated data.
- If you know of a minor using our service, please notify us immediately at [email protected].
Policy Updates
ay66 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised, and for significant changes we may notify you via your account.
Continued use of the service after a policy update is published will be taken as acceptance of the revised policy. We encourage you to review this policy periodically.
If you have any questions about the policy or wish to make a data request, contact [email protected]. Our customer support team is available 24/7 in Burmese.